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GrfxDziner
Member
| Joined: | Sat May 19th, 2007 |
| Location: | USA |
| Posts: | 42 |
| WowBB Version: | 1.70 | | Favorite Feature: | Statistics | | Describes Me: | motivated! |
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| Mana: |  |
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Posted: Tue May 29th, 2007 02:09 pm |
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Hi,
Just wanted to say how much I am enjoying working with everyone at wowBB! I was debating whether to go with wowBB for hosting...sooo glad I did. I moved my domain name and all, effortlessly too. The interactive control panel is really helpful and easy to work with. I was using Yahoo!, but I can honestly say there is absolutley no comparison. wowwBB is leaps and bounds better than Yahoo!
I have been so happy with your customer support, and now the efficiency of your hosting service makes your company quite unique. Thanks!
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GrfxDziner
Member
| Joined: | Sat May 19th, 2007 |
| Location: | USA |
| Posts: | 42 |
| WowBB Version: | 1.70 | | Favorite Feature: | Statistics | | Describes Me: | motivated! |
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Posted: Thu Jul 19th, 2007 01:26 pm |
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Hey, wondering about my test drive forum that you deleted, even though you told me it would be ALL set. Please let me know when and where I can find it.
Thanks a million,
grfx
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bouttime
Member
| Joined: | Tue Nov 2nd, 2004 |
| Location: | USA |
| Posts: | 1384 |
| WowBB Version: | 1.70 | | Favorite Feature: | Mana | | Describes Me: | unkool-aided |
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Posted: Thu Jul 19th, 2007 03:05 pm |
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IMO one would be hard pressed to find a worse web host than yahoo. they can't even serve pages of their own sites without hangs, delays and lingers, never mind a hosted site, and their support is non existent.
way way back i hosted with them, every single click of a link had like a five second delay, when the site would crash you'd get a generic auto response to your support ticket, they aren't worth 2 cents.
wow has had some issues lately that have shaken my confidence a bit but even with that they are far superior to hosts like yahoo. if they can get back to where they were a year or so ago i will again say wow's hosting is second to none.
i call'em like i see'em, i shill for no one.
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Georgep
Member
| Joined: | Sun Nov 7th, 2004 |
| Location: | Columbus, Ohio USA |
| Posts: | 690 |
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Posted: Thu Jul 19th, 2007 03:09 pm |
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Agreed,
You can't beat Wow's hosting for speed and ease of use. And if we can get past these hacker and banned Aussie IP address issues it would just about perfect.
Yes, I still have Aussies that can't get on after 3 months. But I don't directly blame Wow for it as they have higher priorities now with the hackers. I agree that they do prioritize support issues correctly. If they were not working on the hackers then I really would be PO'd.
G
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wingnutter
Member
| Joined: | Mon Jul 5th, 2004 |
| Location: | Dublin, Ireland |
| Posts: | 1925 |
| WowBB Version: | 1.70 | | Favorite Feature: | Admin Controls | | Describes Me: | Adventurous? |
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Posted: Thu Jul 19th, 2007 05:23 pm |
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| Yahoo hosting is very poor and they take forever to deal with support.
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GrfxDziner
Member
| Joined: | Sat May 19th, 2007 |
| Location: | USA |
| Posts: | 42 |
| WowBB Version: | 1.70 | | Favorite Feature: | Statistics | | Describes Me: | motivated! |
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Posted: Fri Jul 20th, 2007 01:01 pm |
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I totally agree with the replies, that is why I left yahoo! and came to wowbb. Customer service was great until they deleted my forum. I had asked what I should do when I got notice of it terminating in 7 days. I was informed that I was all set and to "ignore" theed on my labors of working on my new forum. I was soooo psyched. Then I went to look at it and it was gone. 0.0 Good golly, where could it be.
I am on my fourth week of emailing to get resolution of this. I was told by the folks at wowbb that it was in their back up.....so, can I have it ....please.
Also, I went full boat and signed up for their hosting service too, one little bug. When you set your individual accounts up it takes the lowest storage space and uses that for all of the accounts, even if they have no mail. I finally got around that, but I do need my forums back, any info would be great
Thanks
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Marty
WowBB Team
| Joined: | Mon Aug 23rd, 2004 |
| Location: | Chicago, Illinois USA |
| Posts: | 6721 |
| WowBB Version: | 1.70 | | Favorite Feature: | Admin Controls | | Describes Me: | Passionate |
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Posted: Fri Jul 20th, 2007 01:21 pm |
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Here is the deal.
1. You sent us an email asking us if you needed to worry about your trial board at xxxxx.mywowbb.com expiring since you had "Paid". We replied explaining the email didn't apply to your paid account whic is here: xxxxxxx.com
We were never asked to move the data from your trial boad to your paid board, thus when it expired it was lost.
2. The communication delays, as I have said were not on our end. We would email you and then it would take you several days to respond or your email box was full so it never got to you. There is nothing we can do when we can't get a response from you faster than a few days. One time it was 14 days before we heard back from you.
3. Luckily, your trial board was on a monthly backup from a month ago. We only caught it by a few days. However, the monthly backup is from ALL of our server and is huge it take a long time to UNZIP the backup manually and extract a small amount of data from it. We first had to get the backup tape from the data center which takes time. Then extract the data from a file that is bigger than most people have saved on the entire computer it takes time.
4. We have had a hacker issue that has taken top priority over everything else.
I have got the backups this morning and now have to install them to your site. It should be done today.
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GrfxDziner
Member
| Joined: | Sat May 19th, 2007 |
| Location: | USA |
| Posts: | 42 |
| WowBB Version: | 1.70 | | Favorite Feature: | Statistics | | Describes Me: | motivated! |
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Posted: Fri Jul 20th, 2007 03:09 pm |
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Thanks! Those hackers are a pain. By the way what can I do to prevent them on my site. Any suggestions?
I look forward to visiting my forum again
Thank you very much
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GrfxDziner
Member
| Joined: | Sat May 19th, 2007 |
| Location: | USA |
| Posts: | 42 |
| WowBB Version: | 1.70 | | Favorite Feature: | Statistics | | Describes Me: | motivated! |
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Posted: Thu Dec 6th, 2007 01:00 pm |
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Last edited on Thu Dec 6th, 2007 01:02 pm by GrfxDziner
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Marty
WowBB Team
| Joined: | Mon Aug 23rd, 2004 |
| Location: | Chicago, Illinois USA |
| Posts: | 6721 |
| WowBB Version: | 1.70 | | Favorite Feature: | Admin Controls | | Describes Me: | Passionate |
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Posted: Thu Dec 6th, 2007 01:01 pm |
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| Please do not post the same question in 2 places.
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Mat
WowBB Team
| Joined: | Sun Jan 22nd, 2006 |
| Location: | Gainesville, Florida USA |
| Posts: | 2412 |
| WowBB Version: | 1.70 | | Favorite Feature: | Custom Fields | | Describes Me: | Helpful |
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Posted: Fri Dec 7th, 2007 04:14 am |
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GrfxDziner wrote: Thanks! Those hackers are a pain. By the way what can I do to prevent them on my site. Any suggestions?
I look forward to visiting my forum again
Thank you very much
To prevent them... well don't share your passwords with anyone (except when absolutely necessary). Change them immediately after you give someone access and they're done. Don't download spyware that logs your login information to sites. Download only trusted content from the internet and make sure it's a trusted site.
Don't click on links in spam emails or download any attachments from people you don't know or trust. The list goes on.
Most importantly, make sure you check out the security of any software that you put on your site. One vulnerable software can leave your entire site open.
I know you asked this a while ago but I thought you would like some information that would help.
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wingnutter
Member
| Joined: | Mon Jul 5th, 2004 |
| Location: | Dublin, Ireland |
| Posts: | 1925 |
| WowBB Version: | 1.70 | | Favorite Feature: | Admin Controls | | Describes Me: | Adventurous? |
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Posted: Fri Dec 7th, 2007 11:37 am |
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| That is sound advice by Mat.
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Current time is 08:27 am | |
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